Aku Tonpa Flameless Candles Battery Operated Pillar Real Wax Electric Led Candle Set With Remote Control Cycling 24 Hours Timer,

Frequently Asked Questions

• Q: What sizes do the candles come in? A: The candles come in three sizes: four inches, five inches, and six inches tall, each with a diameter of three inches.
• Q: What materials are the candles made from? A: The candles are made from real paraffin wax, which gives them an elegant design and realistic appearance.
• Q: What is included in the package? A: The package includes three LED candles, one remote control, and a user manual for easy operation.
• Q: How do I operate the candles? A: To operate the candles, switch the OFF-ON button on the bottom to ON. You can then use the remote control for additional features.
• Q: Are these candles safe for children and pets? A: Yes, these flameless candles are safe for use around children and pets as they do not involve real flames.
• Q: How do I set the timer on these candles? A: You can set the timer on the remote control for two hours, four hours, six hours, or eight hours of illumination.
• Q: How should I care for the candles? A: To care for the candles, keep them out of direct sunlight and away from heat sources to prevent warping or melting.
• Q: Can I use the candles outdoors? A: It's recommended to use these candles indoors, as extreme temperatures may affect their shape and performance.
• Q: What type of batteries do the candles require? A: Each candle requires two AA batteries, which are not included with the purchase.
• Q: How long can I expect the battery to last? A: With high-grade batteries, you can expect approximately two hundred hours of use from each candle.
• Q: What should I do if the candles arrive damaged? A: If the candles arrive damaged, you should contact customer service for assistance with returns or exchanges.
• Q: Are there any safety precautions I should take? A: Yes, do not attempt to light these candles as they are flameless. Ensure to follow all handling instructions provided.
• Q: Can I control multiple candles with one remote? A: Yes, you can control all the candles included in the set with a single remote control.
• Q: What is the expected lifespan of the LED lamp? A: The expected lifespan of the LED lamp is approximately fifty thousand hours, providing long-lasting illumination.
• Q: Is there a warranty for these candles? A: Please check with the manufacturer for specific warranty information regarding this product.