MENGQI-CONTROL TCP/IP 2 Door Waterproof Access Control Kit Magnetic Lock RFID Keypad Black

Frequently Asked Questions

• Q: What are the dimensions of the power supply box? A: The power supply box measures two hundred seventy-nine millimeters by two hundred thirty-four millimeters by sixty-seven millimeters.
• Q: What is the input voltage for the power supply? A: The power supply accepts an input voltage of one hundred ten to two hundred forty volts.
• Q: How much holding force does the electric magnetic lock provide? A: The electric magnetic lock has a holding force of six hundred pounds or two hundred eighty kilograms.
• Q: What type of cards does the RFID keypad reader support? A: The RFID keypad reader supports EM-ID cards for access control.
• Q: What is the response speed of the RFID keypad reader? A: The RFID keypad reader has a response speed of less than zero point two seconds.
• Q: How do I set up the access control system? A: You can easily set up the system by following the provided video guide and detailed wiring diagram.
• Q: Can the keypad reader be used outdoors? A: Yes, the keypad reader is designed to be waterproof and suitable for outdoor use.
• Q: How do I open the door remotely with the app? A: You can use the smartphone app to remotely open the door, compatible with both iOS and Android devices.
• Q: Is the system suitable for both wooden and metal doors? A: Yes, the electric magnetic lock is suitable for both wooden and metal doors.
• Q: How do I maintain the electric magnetic lock? A: The electric magnetic lock requires minimal maintenance, but ensure it is free from debris and moisture to maintain performance.
• Q: What should I do if the system doesn’t work after installation? A: If the system doesn’t work, check all connections and refer to the troubleshooting section in the user manual.
• Q: What is the warranty period for this product? A: The product typically comes with a warranty period that covers defects in materials and workmanship; please check the specifics with the retailer.
• Q: Can I control access for different users at different times? A: Yes, the system allows you to set specific access times for different users.
• Q: What should I do if I lose my RFID card? A: If you lose your RFID card, you can enroll a new card using the USB reader and the management software.
• Q: How do I check entry records in the system? A: You can check entry records through the professional management software that comes with the system.