Mengqi Control Tcpip 2 Doors Magnetic Lock(600Lbs) Access Control Systems Request To Exit Detector Motion Sensor 110V Metal Power Supply Box+Card & Fobs

Frequently Asked Questions

• Q: What is the holding force of the electric magnetic lock? A: The electric magnetic lock has a holding force of six hundred pounds. This ensures robust security for your access control system.
• Q: What are the dimensions of the power supply box? A: The power supply box measures two hundred seventy-nine millimeters by two hundred thirty-four millimeters by sixty-seven millimeters. This compact size allows for easy installation.
• Q: What input voltage does the power supply box accept? A: The power supply box accepts an input voltage range of one hundred ten to two hundred forty volts. This versatility makes it suitable for various electrical systems.
• Q: How many users can the access control panel support? A: The access control panel supports up to twenty thousand users. This makes it ideal for medium to large facilities.
• Q: How many event records can this system store? A: The system can store up to one hundred thousand event records. This feature is useful for tracking access history.
• Q: What materials is the access control system made of? A: The access control system is primarily made of metal. This material ensures durability and reliability in various environments.
• Q: How do I install the access control system? A: To install the access control system, follow the provided video guide and detailed wiring diagram. Live support is also available for assistance.
• Q: Is this system suitable for outdoor use? A: Yes, the RFID readers included are waterproof. This feature allows for reliable operation in outdoor environments.
• Q: How does the exit motion sensor work? A: The exit motion sensor detects movement near the door and automatically triggers the lock to open. This provides convenient access for users.
• Q: Can I control the lock remotely? A: Yes, the system supports remote control via a phone app. Users can open the lock securely even from a different city.
• Q: What is the warranty policy for this access control system? A: The product typically comes with a one-year warranty against manufacturing defects. Always check with the retailer for specific warranty details.
• Q: What if the system arrives damaged? A: If the system arrives damaged, contact customer support immediately for assistance. They will guide you through the return or replacement process.
• Q: How do I clean the RFID readers? A: To clean the RFID readers, use a soft, damp cloth. Avoid using harsh chemicals to maintain their functionality.
• Q: Is there a mobile app available for this system? A: Yes, there is a mobile app available for both Android and Apple devices. This app allows users to manage the system remotely.
• Q: Can the system support multiple access methods? A: Yes, the system supports access through RFID cards, fobs, and motion sensors. This flexibility enhances security options.