Mengqi Control 4 Doors Complete Tcp/Ip Pin Code Rfid Card/Fob Access Control Systems With North American Standard Electric Strike For Latch Doors Keypad Reader 110V Power Supply App Remote Open Door

Frequently Asked Questions

• Q: What is the size of the power supply box? A: The power supply box measures two hundred seventy-nine millimeters by two hundred thirty-four millimeters by sixty-seven millimeters. It is designed to power the entire access control system.
• Q: What materials are used in the electric strike lock? A: The electric strike lock is made from stainless steel. This material ensures durability and resistance to corrosion.
• Q: What is the voltage rating for the system? A: The system operates at an input voltage of one hundred ten to two hundred forty volts. The output voltage is twelve volts DC.
• Q: How do I install the RFID keypad reader? A: To install the RFID keypad reader, simply follow the provided video guide and wiring diagram. Ensure it is securely mounted at the designated door location.
• Q: Is the system suitable for multiple users? A: Yes, the system can accommodate up to twenty thousand users. It also supports up to one hundred thousand event records for tracking access.
• Q: Can I control the doors remotely? A: Yes, you can control the doors remotely using the phone app. The app is compatible with both iPhone and Android devices.
• Q: How do I keep the system in good condition? A: To maintain the system, regularly check connections and ensure the power supply is functioning correctly. Use a soft cloth to clean the keypad reader.
• Q: Is the electric strike lock safe during a power failure? A: Yes, the electric strike lock is designed to remain locked during a power failure by default. It also has an adjustable fail-safe mode.
• Q: What should I do if the system doesn't work? A: If the system doesn't work upon installation, check all connections and ensure the power supply is functional. Refer to the troubleshooting section in the user manual.
• Q: Can I return the product if it arrives damaged? A: Yes, you can return the product if it arrives damaged. Ensure to contact customer support within the specified return period for assistance.
• Q: What types of access control does this system support? A: The system supports access control via RFID cards, PIN codes, and exit buttons. It provides flexible options for user entry and exit.
• Q: How can I program the RFID key fobs? A: To program the RFID key fobs, use the desktop USB reader to read the card number into the management software. Detailed instructions are included in the user manual.
• Q: What is the reading range of the RFID keypad reader? A: The reading range of the RFID keypad reader is three to fifteen centimeters. This allows for quick access with minimal proximity.
• Q: Are there any special installation requirements for the electric strike lock? A: Yes, the electric strike lock requires installation within the door frame. If there is no existing hole, the frame will need to be cut.
• Q: Can I use this system for a residential building? A: Yes, this system is suitable for residential buildings. It provides a secure and efficient method of controlling access to multiple doors.