Do This Support 5G Wi-Fi? Yes, We Support 2.4G/5G Dual Band For Connecting. It Won'T Connect To My Wi-Fi. What Should I Do? 1-Please Upgrade The App To The Latest Version. Otherwise, The App May Give An Error Message. 2-Please Follow The Steps Below: A. Wi-Fi Password Should Not Contain The Characters Like Or , Etc; Wi-Fi Name And Password Should Not Exceed 32 Digits. B. Make Sure The Device Indicator Light Is Flashing Red Slowly (Twice A Second) And Then Add The Camera According To The App'S Prompt. C. If The Qr Code Distribution Network Is Unsuccessful, Please Use Other Methods To Distribute The Network. (Click Help On The Qr Code Interface To Choose Manual Connection)
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What is the resolution of the Indoor Security Camera?A: The resolution is two thousand three hundred and four by one thousand two hundred and ninety-six pixels, providing clear images.
Q: What is the field of view of this pet camera?A: The pet camera features a three hundred sixty-degree horizontal and one hundred ten-degree vertical field of view.
Q: What storage options does the camera support?A: The camera supports SD card storage of up to one hundred twenty-eight gigabytes and cloud storage options.
Q: How do I install the indoor security camera?A: To install, mount it on a wall or place it on a flat surface, connect to WiFi, and use the app for setup.
Q: Can I monitor my pets with this camera?A: Yes, this camera is designed for pet monitoring, featuring human and pet detection capabilities.
Q: How do I use the two-way audio feature?A: To use two-way audio, simply press the intercom button on the app to communicate with your pets or family.
Q: What should I do to keep the camera clean?A: Regularly wipe the camera lens with a soft, dry cloth to maintain clear visibility and avoid dust buildup.
Q: Is the camera safe to use in a baby’s room?A: Yes, it is safe for use in a baby’s room, providing monitoring with night vision and two-way audio.
Q: How long does the cloud storage free trial last?A: New users get a thirty-day free cloud storage trial upon initial setup of the camera.
Q: How can I share camera access with others?A: You can share camera access through the app by sending invites to family and friends for shared monitoring.
Q: What happens if the camera detects motion?A: If motion is detected, the camera will automatically track the movement and send alerts to your smartphone.
Q: Can I customize the detection area of the camera?A: Yes, you can set specific detection areas within the camera's field of view for targeted monitoring.
Q: What should I do if the camera doesn't connect to WiFi?A: Check if your WiFi is functioning, ensure the camera is within range, and restart the camera and your router.
Q: Is the pet camera battery-operated?A: No, this camera is not battery-operated; it requires a constant power source for operation.
Q: How does the night vision feature work?A: The night vision feature uses six infrared lights to enhance visibility in dark conditions, providing clearer images.
Q: What warranty does the camera come with?A: The product typically comes with a one-year warranty covering manufacturing defects and technical support.