Ace Tech Cellular LCD Screen Replacement for iPhone Xs Max 6.5 inch Display Digitizer Assembly (A1921, A2101, A2102, A2103, A2104)

Frequently Asked Questions

• Q: What models is this screen replacement compatible with? A: This screen replacement is compatible with the iPhone XS Max, specifically models A1921, A2101, A2102, A2103, and A2104.
• Q: What is included in the package? A: The package includes one screen replacement, a repair tools set, one tempered glass protector, an installation manual, and adhesive.
• Q: What are the installation dimensions of the screen? A: The screen replacement is designed for a six point five inch display, specifically for the iPhone XS Max.
• Q: How do I install the screen replacement? A: To install, follow the step-by-step manual included in the package, ensuring you disconnect the battery flex cable first.
• Q: Are there any specific installation tips? A: Yes, avoid applying pressure to the corners of the panel and ensure all screws are reinstalled in their original locations.
• Q: What do I do if the screen does not turn on after installation? A: If the screen doesn't turn on, check that the flex cable connectors are properly connected and ensure all cables are in good condition.
• Q: How should I care for the screen after installation? A: To maintain the screen, avoid applying excessive pressure and ensure the device is kept in a safe and clean environment.
• Q: Can I use the old components from my previous screen? A: Yes, you need to transfer the Ear Speaker, Front Camera, Proximity Sensor, and Metal Back Plate from your old screen.
• Q: What should I do if the product arrives damaged? A: If the product is damaged upon arrival, contact customer support immediately for a satisfactory solution before installing.
• Q: Is there a warranty on this screen replacement? A: Yes, there is a warranty that covers quality-related issues, and you can request either a replacement or refund.
• Q: How do I troubleshoot common screen issues? A: For issues like no touch response or flashing, check the flex cable connections and ensure all cables are securely attached.
• Q: How can I ensure the quality of the screen replacement? A: Each assembly is tested before shipping to ensure quality, and you can reach out to customer support for any issues.
• Q: Is this product suitable for beginners to install? A: Yes, the product comes with a detailed manual and tutorial that guides beginners through the installation process.
• Q: What tools are included for installation? A: The installation kit includes a six-piece tool set designed to assist in replacing the screen effectively.
• Q: Are there any special precautions during installation? A: Yes, be gentle with the flex cable connectors to avoid damage and ensure not to over-bend or apply excessive force.