Xfinity XR11 Contour2 Voice Activated Remote Control for Cable TV - Black Grey

Frequently Asked Questions

• Q: What is the model number of this remote control? A: The model number is XR11. This remote is specifically designed for use with Cox and Xfinity cable services.
• Q: What colors does the Cox XR11 remote come in? A: The Cox XR11 remote is available in black and grey. This color combination ensures it blends well with most home entertainment setups.
• Q: Is this remote compatible with other brands? A: No, this remote is primarily designed for use with Xfinity services. It works specifically with Cox and Xfinity remote systems.
• Q: How do I use the voice activation feature? A: To use the voice activation feature, simply press the voice button and speak your command. This allows for hands-free operation while navigating your cable TV.
• Q: Can I program this remote to control my TV? A: Yes, you can program the XR11 remote to control compatible TVs. Follow the programming instructions provided in the user manual for setup.
• Q: Is this remote suitable for all cable services? A: No, this remote is specifically designed for Cox and Xfinity cable services. Ensure compatibility before use.
• Q: How do I clean the Cox XR11 remote? A: To clean the remote, use a soft, dry cloth. Avoid using harsh chemicals or submerging the remote in water.
• Q: Does the remote require batteries? A: Yes, the Cox XR11 remote requires batteries to operate. Typically, it uses two AAA batteries.
• Q: How do I replace the batteries in the remote? A: To replace the batteries, slide open the battery compartment located on the back of the remote. Insert two new AAA batteries, ensuring correct polarity.
• Q: Is the remote durable and safe for kids? A: Yes, the remote is designed with durability in mind. However, supervise young children to prevent any potential damage.
• Q: What should I do if my remote stops working? A: If the remote stops working, first replace the batteries. If the issue persists, consult the user manual for troubleshooting steps.
• Q: Can I use this remote in a different room? A: Yes, the remote can be used in different rooms as long as it is within range of the cable box. The remote uses infrared technology.
• Q: How do I turn on my TV using the remote? A: To turn on your TV, press the power button on the remote. Ensure the remote is programmed to control your TV.
• Q: Is there a warranty for the Cox XR11 remote? A: Yes, the remote typically comes with a limited warranty. Check with the retailer for specific warranty details.
• Q: Can I use the remote with streaming devices? A: No, this remote is designed specifically for Cox and Xfinity cable services and may not be compatible with streaming devices.