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Frequently Asked Questions

• Q: What are the dimensions of the HTU Car Phone Holder? A: The HTU Car Phone Holder measures three point sixty-six inches in length, four point twenty-five inches in width, and five point twenty-eight inches in height.
• Q: What materials are used in the construction of the HTU Car Phone Holder? A: The holder is made from a combination of shockproof silicone, carbon fiber, and a patented sticky glue, making it both durable and effective.
• Q: What is the item weight of the HTU Car Phone Holder? A: The HTU Car Phone Holder has a lightweight design, making it easy to handle and install without adding significant weight to your vehicle.
• Q: How do I install the HTU Car Phone Holder? A: Simply clean the surface where you want to mount it, press the suction cup firmly onto the surface, and use the one-button release system for easy phone access.
• Q: Is the HTU Car Phone Holder suitable for all smartphone sizes? A: Yes, the holder is compatible with most smartphones, including those with thick cases, ensuring a secure fit for various models.
• Q: How do I adjust the viewing angle of the HTU Car Phone Holder? A: You can adjust the viewing angle using the flexible three hundred sixty-degree ball joint and the adjustable telescopic arm for optimal positioning.
• Q: What cleaning care does the HTU Car Phone Holder require? A: To maintain the holder, clean the suction cup with warm water and air dry it before reattaching, especially if it loses stickiness.
• Q: Is the HTU Car Phone Holder safe for use on all dashboard types? A: No, the suction cup is not compatible with leather, waxed, or oiled dashboards; it is recommended for use on flat, clean surfaces.
• Q: How should I store the HTU Car Phone Holder when not in use? A: Store the holder in a cool, dry place and use plastic wrap to cover the suction cup to prevent dust accumulation.
• Q: Can I use the HTU Car Phone Holder in extreme temperatures? A: It's not recommended to use the suction cup in temperatures above ninety-five degrees Fahrenheit; using the air vent clip is a better option in such conditions.
• Q: What should I do if the HTU Car Phone Holder arrives damaged? A: Contact customer support immediately to report the damage and inquire about return or replacement options as per the warranty policy.
• Q: How long can I expect the HTU Car Phone Holder to last? A: With proper care and maintenance, the HTU Car Phone Holder is designed for long-term use, even under frequent road conditions.
• Q: Is the HTU Car Phone Holder easy to remove? A: Yes, the holder can be easily removed by releasing the suction cup with a gentle pull, making it convenient to relocate if needed.
• Q: Does the HTU Car Phone Holder provide full protection for my device? A: Yes, the holder features silicone arms and shock absorption technology to protect your device from bumps and scratches during travel.
• Q: What extra accessories come with the HTU Car Phone Holder? A: The package includes an HTU exclusive cable manager, a sturdy air vent clip, a strong suction cup mount, and a user manual for easy installation.