At Electroeshop, we understand that your pet supplies are important. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
Processing Time: Orders are processed within 1-3 business days
Domestic Delivery: Typically 3-5 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Electroeshop currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Electroeshop packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page. For any questions about shipping or delivery, please contact our customer service team at support@Electroeshop.com.
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
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Frequently Asked Questions
Q: How do I pair the KPMARE 2.4G USB Receiver with my keyboard?A: To pair the KPMARE 2.4G USB Receiver with your keyboard, set the keyboard to 'open' mode and bring it close to the USB receiver. Press the Esc and K keys simultaneously until the keyboard's power indicator flashes. Then, plug the USB receiver into your computer's USB port. Once the keyboard connection light is on, pairing is successful.
Q: Can I use the KPMARE USB Receiver with devices other than KPMG products?A: The KPMARE 2.4G USB Receiver is specifically designed for KPMG 2.4G wireless products like compatible keyboards and mice. It may not work with other brands or models.
Q: What should I do if I cannot connect my keyboard or mouse to the USB receiver?A: If you encounter difficulties connecting your keyboard or mouse to the KPMARE USB Receiver, first ensure that the devices are in the correct mode. If automatic pairing fails, contact our support for manual pairing instructions before returning the item.
Q: Is there a warranty for the KPMARE 2.4G USB Receiver?A: Yes, the KPMARE 2.4G USB Receiver comes with a 24-month warranty. If you experience any issues during use, feel free to reach out to us through Amazon or the support email provided in the package for assistance.
Q: What are the dimensions and weight of the KPMARE USB Receiver?A: The KPMARE 2.4G USB Receiver measures 1.26 x 0.47 x 0.2 inches and weighs only 0.04 pounds, making it compact and easy to carry.
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