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Frequently Asked Questions

• Q: What are the dimensions of the BTXETUEL Mini Keyboard? A: The dimensions are two point seven inches by one point one inches by one point one inches. This ultra-small size is designed to save desktop space.
• Q: What material is the keyboard made of? A: The keyboard is made from Acrylonitrile Butadiene Styrene, commonly known as ABS. This material is known for its durability and impact resistance.
• Q: What is the weight of the keyboard? A: The keyboard weighs approximately three hundred grams. Its lightweight design makes it portable and easy to carry.
• Q: How do I connect the keyboard to my computer? A: You can connect the keyboard using a detachable Macro-USB cable. It supports plug-and-play functionality, requiring no additional software.
• Q: Can I use this keyboard with other keyboards simultaneously? A: Yes, you can connect both the mini keyboard and a normal-size keyboard to the same computer at the same time. They will not interfere with each other.
• Q: Is the keyboard compatible with MacOS? A: Yes, the keyboard is compatible with MacOS, Linux, and Windows systems. You can program it using a website accessible via Chrome or Edge browsers.
• Q: How do I customize the keyboard's functions? A: You can customize the keyboard's functions through provided software for Windows or via the website for other operating systems. The software allows for various programmable settings.
• Q: Can I adjust the keyboard's lighting settings? A: Yes, you can control the light color and gradient mode through the software or website. This allows for personalized lighting effects.
• Q: What should I do if the keyboard doesn't work? A: If the keyboard does not work, ensure the connection is secure and that you are using a compatible operating system. If issues persist, contact customer support for assistance.
• Q: How do I clean the BTXETUEL Mini Keyboard? A: To clean the keyboard, use a soft, damp cloth to wipe the surface. Avoid using harsh chemicals that might damage the ABS material.
• Q: Does the keyboard have a warranty? A: Yes, the keyboard typically comes with a manufacturer's warranty. Check the product packaging or website for specific terms and conditions.
• Q: Is the keyboard safe for children? A: Yes, the keyboard is safe for children as it contains no hazardous materials. However, adult supervision is recommended during use.
• Q: What if the keyboard arrives damaged? A: If the keyboard arrives damaged, contact customer support immediately. They will guide you through the return or replacement process.
• Q: Can I use this keyboard for gaming? A: Yes, the keyboard is designed for both working and gaming. Its macro functionality and responsive keys make it suitable for various gaming applications.
• Q: Are there any additional accessories included with the keyboard? A: Yes, the package includes one mini keyboard, one five-foot Macro-USB data cable, six black keycaps, and instructions.