Portable Charger Power Bank 26800Mah,Ultra High Capacity Safer External Cell Phone Battery Pack,2 Usb Output High Speed Charging

Frequently Asked Questions

• Q: What is the capacity of the QTshine Portable Charger? A: The capacity is twenty-six thousand eight hundred milliampere-hours. This allows it to charge most smartphones multiple times, making it ideal for all-day trips.
• Q: What are the dimensions of the QTshine Power Bank? A: The dimensions are zero point six inches in thickness, two point nine inches in width, and five point nine inches in height. This compact size makes it easy to carry.
• Q: What type of battery does this power bank use? A: It uses a lithium polymer battery, which is grade A rated and certified by CE, RoHS, and UL. This ensures high efficiency and safety during use.
• Q: How do I charge my devices with this power bank? A: Simply connect your device using a USB cable to one of the two USB ports. The power bank automatically detects the device for optimal charging.
• Q: Can I charge two devices at the same time? A: Yes, you can charge two devices simultaneously. The power bank has a total output of three point one amperes across its two USB ports.
• Q: Is this product suitable for all smartphones? A: Yes, it is compatible with all common smartphones, including iPhones and Android devices. It can charge various devices multiple times.
• Q: How should I store the QTshine Portable Charger? A: Store it in a cool, dry place away from direct sunlight. Ensure it is fully charged before long-term storage to maintain battery health.
• Q: How do I clean the power bank? A: Use a soft cloth to wipe the exterior. Avoid using water or cleaning solutions that may damage the device.
• Q: What safety features does this power bank have? A: It includes built-in multi-protection systems against overcurrent and short circuits. The intelligent controlling IC enhances safety during use.
• Q: What if the power bank arrives damaged? A: If it arrives damaged, please contact our support team within twenty-four hours for assistance. We offer a warranty for such cases.
• Q: How long does it take to fully recharge the power bank? A: It takes approximately eight to sixteen hours to fully recharge, depending on the charger used. A higher amperage charger will reduce recharge time.
• Q: Is there customer support available for this product? A: Yes, we provide twenty-four-month customer-centric after-sales support. You can contact our support team for any questions or issues.
• Q: Can I use this power bank while it's charging? A: No, it is not recommended to use the power bank while it is charging. This may affect the charging efficiency and safety.
• Q: Does the power bank have any indicators? A: Yes, it features four blue LED indicators that display the remaining battery level in increments of twenty-five percent.
• Q: What is the weight of the QTshine Portable Charger? A: The weight is eleven point eight ounces, making it lightweight and portable for travel.