Alafly 15W Fast Charging Magnetic Car Phone Holder [New Elastic Suction Cup] 360 Adjustable Wireless Charger Car Mount For Magsa

Frequently Asked Questions

• Q: What is the compatibility of the ALAFLY car phone holder? A: The ALAFLY car phone holder is compatible with iPhone 17 series, including Pro Max and Pro, as well as iPhone 16, 15, 14, 13, and 12 models. It also works with MagSafe cases and other phones with a metal ring.
• Q: What material is the ALAFLY car phone holder made of? A: The ALAFLY car phone holder is constructed from polycarbonate material. This ensures durability and resilience under various conditions.
• Q: What is the charging capability of the ALAFLY car phone holder? A: The holder supports up to fifteen watts of fast wireless charging. It requires connection to an external power source via a Type-C cable for efficient charging.
• Q: How do I install the ALAFLY car phone holder? A: To install the ALAFLY car phone holder, press the suction cup onto the desired surface and turn the knob to lock it securely. For rough surfaces, use the included sticky smooth surface pad first.
• Q: Is the ALAFLY car phone holder adjustable? A: Yes, the ALAFLY car phone holder offers a three hundred sixty-degree rotation and multi-angle adjustment. This allows you to position your phone comfortably in any direction.
• Q: Can I use the ALAFLY car phone holder in my kitchen? A: Yes, the ALAFLY car phone holder can be used in the kitchen or any smooth surface area. Its versatile design is suitable for various environments beyond just the car.
• Q: How do I clean the ALAFLY car phone holder? A: To clean the ALAFLY car phone holder, use the included cleaning kit to gently wipe the surfaces. Avoid using harsh chemicals that could damage the material.
• Q: Can I use the ALAFLY car phone holder on textured surfaces? A: Yes, the ALAFLY car phone holder can be used on surfaces with subtle textures. For rough surfaces, you must first use the provided sticky smooth surface pad.
• Q: Is the ALAFLY car phone holder safe for my phone? A: Yes, the ALAFLY car phone holder is designed with built-in powerful magnets that securely hold your phone. It ensures stability even in challenging driving conditions.
• Q: What if my ALAFLY car phone holder arrives damaged? A: If your ALAFLY car phone holder arrives damaged, you should contact customer support for assistance. They will guide you through the return or replacement process.
• Q: Does the ALAFLY car phone holder have a warranty? A: Yes, the ALAFLY car phone holder typically comes with a warranty. Check the product packaging or manufacturer's website for specific warranty details.
• Q: What surfaces are suitable for the ALAFLY car phone holder? A: The ALAFLY car phone holder is suitable for smooth surfaces like windshields, dashboards, mirrors, and even some textured surfaces when used correctly.
• Q: Can I use the ALAFLY car phone holder while charging my phone? A: Yes, you can use the ALAFLY car phone holder while charging your phone. It supports fast charging via a Type-C connection to an external power source.
• Q: How does the suction cup work on the ALAFLY car phone holder? A: The suction cup on the ALAFLY car phone holder creates a strong vacuum seal for secure attachment. It features an upgraded elastic design for durability and long-term use.
• Q: Is the ALAFLY car phone holder portable? A: Yes, the ALAFLY car phone holder is compact and foldable, making it easy to carry and use wherever you go, whether in the car or at home.