Mazda Type C Wireless Carplay Retrofit Kit, Tk78 66 9U0C Oem Media Hub To Mzd Connect System, Compatible With Mazda 2/3/6/Cx3/Cx

Frequently Asked Questions

• Q: What is the model number of this product? A: The model number of this product is TK78-66-9U0C. This unique identifier helps in verifying compatibility with your Mazda vehicle.
• Q: What are the dimensions of the carplay retrofit kit? A: The dimensions of the kit are three point four inches in length, two point six inches in width, and one point five inches in height. This compact size allows for easy installation in your vehicle.
• Q: What material is the Mazda Carplay Retrofit Kit made of? A: The Mazda Carplay Retrofit Kit is made of plastic. This material ensures durability and lightweight handling during installation.
• Q: How do I install the Mazda Carplay Retrofit Kit? A: To install the kit, ensure your Mazda has the MAZDA CONNECT system and follow the provided instructions for connecting to the USB hub. Make sure to update your firmware to version seventy point zero zero twenty-one or later before installation.
• Q: Is this kit compatible with all Mazda models? A: No, this kit is not compatible with all Mazda models. It works with specific models like Mazda 2, 3, 6, CX-3, CX-5, CX-9, and MX-5 from the years two thousand fifteen to two thousand twenty.
• Q: Can I use my original car controls with this retrofit kit? A: Yes, you can use your original car controls with this retrofit kit. It supports original steering wheel button controls and multifunction Commander control for safer operation.
• Q: How do I keep the Mazda Carplay Retrofit Kit in good condition? A: To keep the kit in good condition, avoid exposing it to extreme temperatures and moisture. Regularly check the connections to ensure stable performance.
• Q: Is there a warranty on the Mazda Carplay Retrofit Kit? A: Yes, there is a twenty-four month warranty on the Mazda Carplay Retrofit Kit. This warranty covers defects in material or workmanship under normal use.
• Q: What should I do if the kit does not work after installation? A: If the kit does not work after installation, ensure that your Mazda’s firmware is updated to version seventy point zero zero twenty-one or later. If issues persist, contact customer support for assistance.
• Q: Does this kit support Android Auto functionality? A: No, this kit only supports wireless Carplay functionality. It does not support Android Auto, as specified in the product description.
• Q: How can I contact technical support for this product? A: You can contact technical support through the manufacturer's customer service channels. They provide assistance for installation and compatibility inquiries.
• Q: What is included in the Mazda Carplay Retrofit Kit? A: The kit includes the Carplay/Android Auto-compatible USB hub and necessary installation instructions. The MAZDA CONNECT unit is not included.
• Q: Can I switch back to the original car system after using Carplay? A: Yes, you can switch back to the original car system anytime. The retrofit kit allows seamless transitions between Carplay and the original Mazda system.
• Q: How fast does the kit charge connected devices? A: The kit supports twenty-five watt power delivery for faster charging of connected devices. This ensures your devices stay charged while you use Carplay.
• Q: Is professional installation recommended for this kit? A: Yes, professional installation is recommended for this kit. This ensures proper setup and compatibility with your vehicle's systems.
• Q: What should I do if the product arrives damaged? A: If the product arrives damaged, contact customer support immediately for assistance with returns or exchanges. Keep all packaging materials for reference.