Soarking Charging Base For Sonos Move Gen 2Nd And 1St With 45W Adapter(Black)

Frequently Asked Questions

• Q: What are the dimensions of the Soarking charging base? A: The dimensions are seven point eight inches in length, four inches in width, and zero point eight inches in height. This compact design makes it easy to fit in various spaces.
• Q: What material is the charging base made of? A: The charging base is made from silicone. This material provides a non-slip grip for the Sonos Move speakers.
• Q: Is the charging base compatible with other Sonos models? A: No, this charging base is only compatible with Sonos Move Gen 1 and Gen 2. It does not work with other Sonos speaker models.
• Q: How do I install the Soarking charging base? A: Simply place the Sonos Move speaker on the charging dock. Ensure that the charging pins align for a secure connection.
• Q: What is included in the package? A: The package includes one Soarking charging dock and a wall charger with a six point six feet cable. The speaker itself is not included.
• Q: Can I use this charging base for travel? A: Yes, the detachable wall charger makes it easy to carry. You can conveniently use it while traveling.
• Q: How should I clean the Soarking charging base? A: To clean the charging base, use a soft, dry cloth. Avoid using any liquids to prevent damage to the electronic components.
• Q: Is there any safety feature in the charging base? A: Yes, the charging base includes built-in protection circuits for overvoltage, overcurrent, and short circuit protection. This ensures safe charging.
• Q: How do I know if my speaker is charging? A: There is a charging indicator light on the base. A blue light will illuminate when the speaker is correctly placed on the dock.
• Q: What should I do if the charging base arrives damaged? A: If the charging base arrives damaged, please contact customer support for assistance with returns or exchanges. They will guide you through the process.
• Q: Can I use this charging base while my speaker is in use? A: No, the charging base should only be used for charging the speaker. It is not designed for use while the speaker is actively playing music.
• Q: Is the charging base suitable for outdoor use? A: No, the Soarking charging base is intended for indoor use only. Exposure to outdoor elements may damage the product.
• Q: How long is the charging cable? A: The charging cable is six point six feet long. This length provides flexibility in positioning the charging base.
• Q: Are there any warranty options for the charging base? A: Yes, the Soarking charging base typically comes with a warranty. Check the packaging or manufacturer’s website for specific details.
• Q: Does the charging base come with any additional features? A: Yes, it includes a non-slip silicone design and a charging indicator light, making it user-friendly and convenient.