E EGOWAY Microsoft Surface Charger 65W AC Power Supply for Pro X/8/7/6/5/4/3, Laptop 4/3/2/1, Book

Frequently Asked Questions

• Q: What is the power output of the Microsoft Surface Charger? A: The Microsoft Surface Charger provides sixty-five watts of power. It has an output of fifteen volts and four amps, ensuring reliable charging for your Surface devices.
• Q: What devices are compatible with this charger? A: This charger is compatible with multiple Surface devices. It works with Surface Pro models X, eight, seven, six, five, four, three, as well as Surface Laptop models four, three, two, one, and Surface Book two and three.
• Q: What are the input specifications for this charger? A: The input specifications are one hundred to two hundred forty volts at fifty to sixty hertz. This range makes it suitable for use worldwide.
• Q: Does the charger come with a power cable? A: Yes, the charger comes with a six-foot power cable. This length provides flexibility for connecting to distant power outlets.
• Q: What additional features does this charger have? A: This charger includes a five-volt, one amp USB port. This allows you to charge another device, such as your phone, simultaneously.
• Q: What safety features are included with this charger? A: The charger is designed with several safety features. It includes automatic thermal control, overload cut-off, and short circuit protection for safe operation.
• Q: How do I install the Microsoft Surface Charger? A: To install, simply plug the charger into a wall outlet and connect the charging end to your Surface device. It’s a straightforward process designed for ease of use.
• Q: Is this charger suitable for international travel? A: Yes, this charger is suitable for international travel. Its input specification of one hundred to two hundred forty volts allows it to be used in various countries.
• Q: Can I charge multiple devices at once? A: Yes, you can charge multiple devices at once. The charger features an additional USB port for charging another device while your Surface is plugged in.
• Q: What materials is the charger made of? A: The charger is made from plastic. This material choice helps keep the device lightweight and portable.
• Q: How should I clean the charger? A: To clean the charger, use a soft, dry cloth. Avoid using water or cleaning solutions that could damage the electrical components.
• Q: What should I do if the charger is damaged upon arrival? A: If the charger arrives damaged, you should contact customer support immediately. They can assist with returns or exchanges for defective items.
• Q: Is there a warranty for this charger? A: Yes, the charger typically comes with a warranty. Check the manufacturer's policy for specific details regarding coverage and duration.
• Q: Can I use this charger with older Surface models? A: Yes, this charger is compatible with older Surface models. It supports a range of devices, including Surface Pro three and earlier versions.
• Q: Does this charger overheat during use? A: No, the charger is designed with thermal control features. It prevents overheating to ensure safe operation during charging.
• Q: What is included in the package with the charger? A: The package includes one sixty-five watt Surface Charger, one six-foot power cable, and one wall plug. This ensures you have everything needed for charging.