Charger For Surface Pro Surface Pro 3 4 6, Ksw Kingdo 44W 15V 2.58A Power Supply Compatible With Microsoft Surface Pro 3 4 5 6 7 X 8 9, Laptop 1/2/3 Surface Go 1/2 & Surface Book With Travel Case

Frequently Asked Questions

• Q: What is the output voltage and current of the charger? A: The output voltage is fifteen volts and the current is two point fifty-eight amperes. This ensures efficient charging for compatible Microsoft Surface devices.
• Q: What are the dimensions of the charger and power cord? A: The charger dimensions are three point seventy-four inches by two point sixteen inches by zero point eighty-six inches. The power cord is six point two feet long.
• Q: How much does the charger weigh? A: The charger weighs eight point seven ounces including the power cord. This compact weight makes it easy to carry.
• Q: How do I use this charger with my Surface device? A: Simply connect the charger to your Surface device's charging port. Make sure to plug it into a wall outlet for optimal charging.
• Q: Is this charger compatible with all Surface models? A: Yes, this charger is compatible with various Surface models including Pro three, four, five, six, seven, and Surface Laptop series. It also works with Surface Go and Surface Book.
• Q: Can I use this charger internationally? A: Yes, the charger has an input of AC one hundred to two hundred forty volts, making it suitable for worldwide use. Just ensure you have the right plug adapter.
• Q: How should I store this charger when not in use? A: Store the charger in a cool, dry place, preferably in the provided travel case. This prevents damage and prolongs its lifespan.
• Q: What safety features does this charger have? A: The charger comes with built-in intelligent control chips that prevent overcharging, overheating, and short circuits. These features help protect your device's battery.
• Q: Is there a warranty for this charger? A: Yes, this charger comes with a one-year replacement warranty. This ensures you are covered in case of defects or issues.
• Q: Can I charge my device while using it? A: Yes, you can charge your Surface device while using it. The charger provides sufficient power to support both charging and usage simultaneously.
• Q: What should I do if my charger gets wet? A: Immediately disconnect it from the power source and allow it to dry completely. Do not attempt to use the charger until it is thoroughly dried.
• Q: Will this charger cause my device to overheat? A: No, this charger is designed with multiple protection measures to prevent overheating. It operates safely within specified temperature ranges.
• Q: Can I use this charger with devices other than Surface? A: This charger is primarily designed for Microsoft Surface devices. Using it with other devices may not be recommended for optimal performance.
• Q: How long does it take to fully charge a Surface device? A: Charging times may vary, but this charger typically charges devices faster than thirty-nine watts. Expect a full charge in a few hours depending on the device.
• Q: What should I do if my charger arrives damaged? A: If your charger arrives damaged, please contact customer service for assistance. They will guide you through the return process and provide a replacement.