Charger For Surface Pro 3 Surface Pro, Kingdo 36W 12V 2.58A Power Supply Compatible Surface Pro 3 Surface Pro 4 I5 I7 Surface Pro 5 6 7 8 9 Surface Laptop Surface Go 3/2/1 With Carrying Case

Frequently Asked Questions

• Q: What are the dimensions of the KINGDO charger? A: The dimensions of the KINGDO charger are three point seventy-four inches by two point sixteen inches by zero point eighty-six inches.
• Q: What is the output voltage and current of the power supply? A: The output voltage is twelve volts and the current is two point fifty-eight amps, providing thirty-six watts of power.
• Q: What is the weight of the charger with the power cord? A: The total weight of the charger with the power cord is eight point zero seven ounces.
• Q: Is this charger compatible with Surface Pro 4? A: Yes, this charger is compatible with Surface Pro 4, as well as Surface Pro 3, Surface Pro 5, and Surface Laptop.
• Q: How do you use the KINGDO charger with a Surface device? A: To use the charger, simply connect the DC cable to your Surface device and plug the power supply into an AC outlet.
• Q: Can I charge other devices with this charger? A: Yes, the charger has a USB port that allows you to charge another device simultaneously, such as a smartphone.
• Q: How long is the power cord included with the charger? A: The included power cord is six point two feet long, providing flexibility for placement.
• Q: What precautions should I take while using the charger? A: Avoid exposing the charger to liquids, disassembling it, dropping it, or exposing it to extreme temperatures.
• Q: How should I store the charger when not in use? A: Store the charger in a cool, dry place and use the travel case to keep it organized and protected.
• Q: Does the charger come with a warranty? A: Yes, it comes with a one-year replacement warranty and a thirty-day return refund service.
• Q: What should I do if the charger is not working? A: If the charger is not functioning, check the connections and ensure the outlet is working; if the problem persists, contact customer support.
• Q: Is the charger safe for my device? A: Yes, the charger features intelligent control that provides current protection, short circuit protection, and temperature control for safety.
• Q: Can I use this charger internationally? A: Yes, the charger supports input voltage of one hundred to two hundred forty volts, making it suitable for worldwide use.
• Q: What type of connector does this charger use? A: The charger uses a USB two point zero connector and a C8 AC connector for power input.
• Q: How long will the charger take to fully charge my Surface device? A: Charging time may vary, but the KINGDO charger is designed to quickly charge compatible Surface devices.
• Q: Is there a user manual included with the charger? A: Yes, the charger comes with a user manual that provides additional information and safety instructions.