⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What is the wattage of the charger?A: The charger has a wattage of sixty-five watts. This makes it suitable for charging various Microsoft Surface devices efficiently.
Q: Is this charger compatible with older Surface models?A: Yes, this charger is compatible with older Surface models like Surface Pro 3 and Surface Book 1. It supports a wide range of Microsoft Surface devices.
Q: What is the length of the power cord?A: The power cord is ten feet long. This extended length allows for flexible placement of your devices while charging.
Q: What materials is the charger made from?A: The charger is made from metal. This ensures durability and safety during use.
Q: Does this charger have a USB charging port?A: Yes, it includes a five-volt one-amp USB charging port. This allows you to charge additional devices simultaneously.
Q: How do I use this charger with my Surface device?A: Simply connect the charger to a wall outlet and plug it into your Surface device. The magnetic connector ensures a secure connection.
Q: Is this charger suitable for charging laptops other than Surface?A: No, this charger is not compatible with laptops requiring fifteen volts and six point thirty-three amps. It is specifically designed for Microsoft Surface devices.
Q: Can I use this charger while my device is in use?A: Yes, you can use the charger while your device is in use. It provides fast charging without interrupting your work.
Q: How should I clean and maintain the charger?A: To clean the charger, unplug it and wipe it with a soft, dry cloth. Avoid using liquids to prevent damage.
Q: What safety features does this charger have?A: The charger includes over-voltage, over-current, and short-circuit protection. These features ensure safe charging and protect your device's battery.
Q: What if the charger arrives damaged?A: If the charger arrives damaged, you should contact customer service for assistance. They typically respond within twenty-four hours to resolve issues.
Q: Does this charger come with a warranty?A: Yes, the charger comes with a warranty covering quality issues. You can contact customer support for warranty claims.
Q: Can I use this charger in different countries?A: Yes, you can use this charger in different countries with appropriate adapters. Ensure the voltage is compatible.
Q: What devices are not compatible with this charger?A: This charger is not compatible with laptops requiring fifteen volts and six point thirty-three amps. Always check your device specifications.
Q: Is there a charging indicator on the charger?A: Yes, the charger features a charging indicator light. This light shows the charging status, so you know when your device is charging.