Product FAQs
Q: What makes the Hiseeu Wireless Security Camera System different from other systems?
Ans: The Hiseeu system features a 10" full HD 4K monitor, 4 high-quality 5MP outdoor and indoor cameras, and a user-friendly plug-and-play setup. It also includes a pre-installed 1TB HDD for extensive storage and supports cloud storage, providing both local and remote access to your surveillance footage.
Q: How does the one-way audio feature work?
Ans: The one-way audio allows you to listen to sounds in your surroundings remotely via the app, enhancing your ability to monitor your property effectively. This feature is particularly useful for checking on visitors or monitoring activity without being physically present.
Q: Is the camera system easy to install?
Ans: Yes, the Hiseeu camera system is designed for easy DIY installation. The cameras and NVR monitor are auto-paired during setup, and you only need to connect the power supply and the monitor to the NVR using a VGA/HDMI cable.
Q: Can I expand the camera system if needed?
Ans: Absolutely! The system supports up to 10 channels, so you can easily add extra cameras for comprehensive coverage. Simply search for the additional camera model B07JQZQRVG to expand your system.
Q: What type of video quality can I expect?
Ans: The Hiseeu system records in 1944P Full HD, providing sharp and clear images. It also features a night vision capability of up to 15 meters, ensuring reliable surveillance both day and night.
Q: Is the camera system suitable for outdoor use?
Ans: Yes, the Hiseeu cameras are IP66 rated, meaning they are waterproof and designed to withstand various weather conditions, making them ideal for outdoor surveillance.
Q: How can I access the camera feeds remotely?
Ans: You can view live video feeds remotely via the EseeCloud app available for both Android and iOS devices. Simply register a new account and add your device ID to start monitoring from anywhere with an internet connection.
Q: Does the system come with cloud storage options?
Ans: Yes, the Hiseeu system includes 7 days of free cloud storage for one channel camera. Additional cloud storage can be purchased for more channels, ensuring you have flexible options for video storage and access.
Q: Is there a compatibility feature with smart home devices?
Ans: Yes, the Hiseeu camera system is compatible with Alexa, allowing you to check on your property using voice commands through your Echo Show or other Alexa-enabled devices.
Q: What kind of support is available if I have issues with the system?
Ans: Hiseeu offers customer support via email for any software-related inquiries or troubleshooting, ensuring you have assistance whenever needed for optimal performance of your security system.