PrancyBt Bluetooth Headset, V5.2 Wireless Headset with AI Noise Cancellation Microphone, On Ear Headphones with Charging Base & Bluetooth Adapter, for Computer Home Office Call Center Zoom Skype

If you find that KH120M headset microphone has no sound after pair KH120M to a computer via USB port, please follow the steps below:

1. Make sure the headset and port are paired successfully(port display light is fixed blue)

If pairing is not successful, please try the steps below:

1) Reset the headset (please refer to the reset section of the manual).

2) Unplug the port and plug it into another USB port.

2. After the headset and port are paired successfully, please follow the steps below:

1) Right-click the Speakers icon at the bottom right, then click "Open Sound settings".

2) Make sure that [KH120M port] has been selected as both the output and input device. Then close Settings.

If there is still no sound, the microphone of the headset may be disabled or [KH120M port] is not set as the default device on your computer.

1) Right-click the Speakers icon at the bottom right, then click "Sound ".

2) Click "Recording"and "Playback", then set [KH120M port] as default device and make sure it is enabled.

3. Make sure apps have access to the microphone.

If your microphone isn't detected, you may need to give your apps permission to use it. (Take windows 10 as example)

1) To let apps access the microphone, select Start, then select Settings> Privacy> Microphone. Select Change, then turn on Allow apps to access your microphone.

2) After allowing access to the microphone, you can choose which Microsoft Store apps can access these features under Choose which Microsoft Store apps can access your microphone, and give access to non-Microsoft-Store desktop apps by ensuring that the switch beneath Allow desktop apps to access your microphone is set to On.

Package Contents:

1 x Bluetooth Headphones KH120M

1 x Type-C Charging Cable

1x User Manual

1x Charging Base

1x USB Dongle

Features of PrancyBt Bluetooth Headset, V5.2 Wireless Headset with AI Noise Cancellation Microphone, On Ear Headphones with Charging Base & Bluetooth Adapter, for Computer Home Office Call Center Zoom Skype

Easy to Use: The Bluetooth headset is designed for maximum comfort. The MFB, mute and volume buttons make it easy to answer incoming calls, distinguish between volume up and down buttons, and quickly access your favorite features. | Advanced Noise Canceling: Advanced noise-canceling technology reduces unwanted low frequency background noises, allowing you to focus on your music, movies or phone calls without distraction. Your voice will be heard loud and clear in all your calls, no matter how noisy your surroundings It is the perfect choice for remote workers. Note: The mute button can only be used on cell phones, if you want to mute on Skype or other calling software on PC, please set it through software. | With Bluetooth Adapter & Compatible with a Variety of Bluetooth 5.2: PrancyBt Wireless headset for computer, PC, laptops, cell phones, and other devices. Connecting to a computer via a Bluetooth adapter will be more stable, with no transmission delay. (NOTE: the adapter can only pair with the KH120M Bluetooth headset.) | All Day Comfort: The wireless headset with microphone equipped with comfortable ear supper and soft leather for all-day comfort. With the MFB button on the wireless headset, you can easily answer or hang up calls (for phone calls only) . If you want to answer or hang up calls from Skype, Zoom, Teams on the PC side, please set it up through the software. | Widely Compatible & Connections: The Bluetooth 5.2 chip technology provides a fast, efficient, and stable signal so you can walk around your house with headphones on for moving up to 33ft/10m away from your connected device.

Specification of PrancyBt Bluetooth Headset, V5.2 Wireless Headset with AI Noise Cancellation Microphone, On Ear Headphones with Charging Base & Bluetooth Adapter, for Computer Home Office Call Center Zoom Skype

Product Details
Color	KH120M
Size	medium
Dimensions	0X0X0
Weight	1.15